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Further advice and support

If you are worried about the safety of a child please contact:

Southwark MASH

020 7525 1921 /

020 7525 5000 (out of hours)


Lewisham MASH

0208 314 6660 /

0208 314 6000 (out of hours)

If someone is seriously ill or injured, or in immediate danger please call 999.

For non-emergency crimes call 101.

Use NHS 111 online ( or call 111 if you think you need medical help right now.

If you are experiencing domestic abuse contact Refuge’s National Domestic Abuse Helpline 0808 2000 247 or via Live Chat.

If you are in need of help, please contact:

Southwark Family Early Help Duty Line

0207 525 1922


Lewisham Family Early Help Duty Line

0208 314 7333


SLAM 24hr Crisis Line

0800 731 2864


Samaritans 24hr helpline



SHOUT - 24hr Mental health crisis text line

Text ‘SHOUT’ to 85258


Southwark Wellbeing Hub

0203 751 9684

Cost of living crisis

Due to the soaring cost of living and rapidly increasing energy bills, millions of Londoners will be facing a very difficult winter. There is help available!

If you are on a low income or receive benefits, find out if you're eligible for free heating, insulation and ventilation improvements for your home: My Warmer Homes Scheme.

Find out if you are eligible for the discount off your water bill: WaterHelp and WaterSure.

You can also see what additional help is available on Help With the Cost of Living hub.

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