Further advice and support
If you are worried about the safety of a child please contact:
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Southwark MASH
020 7525 5000 (out of hours)
Families First Contact Point
(formerly known as Lewisham MASH)
0208 314 6000 (out of hours)
If someone is seriously ill or injured, or in immediate danger please call 999.
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For non-emergency crimes call 101.
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Use NHS 111 online (111.nhs.uk) or call 111 if you think you need medical help right now.
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If you are experiencing domestic abuse contact Refuge’s National Domestic Abuse Helpline 0808 2000 247 or via Live Chat.
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If you are in need of help, please contact:
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Southwark Family Early Help Duty Line
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Lewisham Family Early Help Duty Line
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SLAM 24hr Crisis Line
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Samaritans 24hr helpline
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SHOUT - 24hr Mental health crisis text line
Text ‘SHOUT’ to 85258
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Southwark Wellbeing Hub
Cost of living crisis
Due to the soaring cost of living and rapidly increasing energy bills, millions of Londoners will be facing a very difficult winter. There is help available!
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If you are on a low income or receive benefits, find out if you're eligible for free heating, insulation and ventilation improvements for your home: My Warmer Homes Scheme.
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Find out if you are eligible for the discount off your water bill: WaterHelp and WaterSure.
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You can also see what additional help is available on Help With the Cost of Living hub.
Energy advice and signposting
in partnership with SGN
Turn 2 Us – information on over 3,000 of the service charities charitable funds offering welfare and educations grants as well as other support and services. It has information on grants across the UK.
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Grants online – contains information on 8,000 funders giving away £8 billion. This is a subscription only service. It has information on grants across the UK.
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Funds online – Has information on grants across the UK.
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Armed forces charities – If you or a close family member was/is in the armed forces, they may be able to provide financial assistance.
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Citizens Advice – Energy saving advice and support and debt advice.
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Stepchange - a UK wide charity which provides free advice and help for people with their debt problems.